Privacy Policy
At C-Care Health Services, we respect your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
Our Commitment to Your Privacy
Your trust is important to us, we handle all personal and health information carefully and securely. We collect only what is needed to provide our services and operate responsibly.
What This Policy Covers
This Privacy Policy applies to the information we collect through our website, forms, emails, and other communication channels. It also covers how we manage information related to clients, caregivers, and staff.
Information We Collect
We may collect:
- Your name, address, phone number, and email
- Health or medical information needed for care coordination
- Employment details if you apply for a job
- Payment or billing information
- Website data such as browser type and pages visited
How We Collect Information
We collect information in the following ways:
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When you complete a form or submit an application
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When you contact us by phone, email, or in person
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Automatically through cookies or analytics tools when you visit our website
How We Use Your Information
We use your information to:
- Provide home care and staffing services
- Respond to inquiries and requests
- Process job applications and verify qualifications
- Manage billing and payment records
- Improve our website and services
We do not sell or rent your personal information.
Your Consent
We collect, use, and share your information with your knowledge and consent, except where required by law. You may withdraw your consent at any time by contacting us.
When We Share Information
We share information only when necessary:
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With your permission (for example, to coordinate care)
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With trusted service providers who help us operate our business
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When required by law or regulation
All partners and providers must follow strict confidentiality and data protection standards.
Keeping Your Information Safe
We use secure systems, passwords, and restricted access to protect your data. Personal and health information is stored in Canada or in compliance with Canadian privacy laws.
Cookies and Analytics
Our website uses cookies to improve performance and user experience. Cookies help us understand how visitors use our site. You can disable cookies in your browser settings.
How Long We Keep Your Information
We keep your information only as long as necessary to provide services or meet legal and accreditation requirements. When it is no longer needed, it is securely deleted or destroyed.
Your Rights
You have the right to:
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Access the information we hold about you
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Request corrections to inaccurate information
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Withdraw consent for certain uses
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Ask for your information to be deleted when possible
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions or concerns about privacy, please contact our Privacy Officer:
Privacy Officer – C-Care Health Services
📧 privacy@c-care.ca
📞 (416) 724-2273
📍 741 Sheppard Ave W, Suite 9, Toronto, ON M3H 0C9
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the date it took effect.
